Consumers in various parts of the United States are reporting to the BBB that they are receiving auto-dial telephone calls on both cellphones and landlines with messages telling them their debit cards have been frozen and they need to press 1 to correct the problem. As soon as they do that, they are instructed to press 2 and enter their card number.
One complainant received a text message stating that his card had been “locked.” The text came from 530@achieve.com, which is a spoofed email address that goes directly to scammers.
If you receive a call like this, the BBB advises hanging up immediately. If you feel you are a victim, report it to your bank, file a police report and regularly monitor all financial accounts for fraudulent activity. If your information has been compromised, report it to the FBI's complaint center at ic3.gov if you have compromised info.