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04/25/2012
As the temperature slowly starts to climb turning on the AC begins to sound like a good idea, the Better Business Bureau reminds consumers of the importance of having their air conditioners serviced. Waiting until the temperature has reached the 90-degree mark only to find out the AC is not working properly can lead to much frustration and wasted money.
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11/09/2011
The only real solutions offered by Austin’s Collision Solution seem to be empty promises, deception and shoddy work, customers say. Better Business Bureau is cautioning Austin customers about the auto body shop after receiving seven complaints this year regarding its quality of work and customer service. The company answered only one of those complaints.
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07/04/2011
Looking for a way to get in shape? Joining a health club, fitness center, gym or sports club can be a great way to improve your physical condition
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06/28/2011
Consumers continue to tell the BBB they feel tricked by the auto service contract industry's misleading advertising or duped into spending thousands of dollars for contracts with little or no value.
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02/08/2011
You’ve seen the ads – air duct cleaning for only $49.99 or a similarly low price. According to your BBB, these ads are often the hook used by unscrupulous companies simply to clean out your wallet.
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01/24/2011
With the help of the Better Business Bureau, Chris Hansen and "Dateline's" hidden cameras uncover secrets and scams-- taking a special look into a nationwide ring of air duct cleaning companies.
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01/10/2011
We've all heard the standard tips about preventing identity theft and credit card fraud. But what would a real identity thief tell you if he had the chance? Dan DeFelippi, who was convicted of credit
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01/05/2011
This Sunday, Jan. 9, at 8 p.m. EST "Dateline NBC" presents a compelling new feature, "The Hansen Files."
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10/19/2010
$32.9 billion is what flight delays cost U.S. society each year, according to a study by researchers at five universities.
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05/12/2010
Seventeen U.S. airports are 'red-flagged' where a proposed merger of United and Continental Airlines could cause competition problems.
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02/04/2010
Recently, Toyota announced two safety recalls that cover some of its models. Both recall campaigns address conditions related to the accelerator pedal. The first recall, “Floor Mat Entrapment,” regards the potential for an unsecured or incompatible driver’s floor mat to interfere with the accelerator pedal and cause it to get stuck in the wide-open position.
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06/01/2000
Heating and cooling systems are some of the most important investments you'll ever make in your home. Whether you're buying a new house, renovating an old one or making an emergency purchase because "old faithful" finally conked out, there's a lot riding on the choices you make: Your comfort and safety are at stake, but so is your wallet.
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07/01/1999
Planning a school break trip? A sunny beach? A foreign country? Skiing? If you're using a special tour package, you may think everything's taken care of. How sure are you?
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07/01/1996
Presented by the Federal Trade Commission, the National Association of Attorneys General and the American Automobile Association. The best way to avoid auto repair rip-offs is to be prepared. Knowing how your vehicle works and how to identify common car problems is a good beginning. It's also important to know how to select a good technician, the kinds of questions to ask, and your consumer rights.
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