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04/25/2012
As the temperature slowly starts to climb turning on the AC begins to sound like a good idea, the Better Business Bureau reminds consumers of the importance of having their air conditioners serviced. Waiting until the temperature has reached the 90-degree mark only to find out the AC is not working properly can lead to much frustration and wasted money.
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02/23/2012
Taxpayers have until April 17 to file their 2011 tax returns and pay any tax due. According to the IRS, 80 percent of Americans will enlist the help of a tax preparer or tax software when filing their taxes. Better Business Bureau encourages taxpayers to use caution when selecting tax-preparation help to avoid penalties or fees.
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02/08/2012
A number of Better Business Bureaus across the country have received consumer complaints and media questions about a tax preparation company called Mo Money Taxes (also known as MoneyCo USA).
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01/25/2012
Standing outside his house on a cold night last year, Austin resident Carlos Marquez did not feel like he was in any position to argue with the locksmith who had come out to help him get the broken key out of his lock. Marquez’s family was trying to stay warm in the car, and he had been quoted a reasonable price, $39, on the phone.
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11/09/2011
The only real solutions offered by Austin’s Collision Solution seem to be empty promises, deception and shoddy work, customers say. Better Business Bureau is cautioning Austin customers about the auto body shop after receiving seven complaints this year regarding its quality of work and customer service. The company answered only one of those complaints.
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09/27/2011
Better Business Bureau advises consumers to be wary of unsolicited calls claiming they have won gift cards from local stores. The scam is meant to lure people away from their homes, giving burglars the opportunity to break in.
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02/11/2011
In the past three months, BBB has received 11 complaints from consumers nationwide regarding aggressive phone calls from United Legal Alliance, a company that claims to be based in San Antonio, Texas. BBB has issued the company an F rating due to the number of complaints filed against the business.
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