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04/25/2012
As the temperature slowly starts to climb turning on the AC begins to sound like a good idea, the Better Business Bureau reminds consumers of the importance of having their air conditioners serviced. Waiting until the temperature has reached the 90-degree mark only to find out the AC is not working properly can lead to much frustration and wasted money.
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11/09/2011
The only real solutions offered by Austin’s Collision Solution seem to be empty promises, deception and shoddy work, customers say. Better Business Bureau is cautioning Austin customers about the auto body shop after receiving seven complaints this year regarding its quality of work and customer service. The company answered only one of those complaints.
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06/28/2011
Consumers continue to tell the BBB they feel tricked by the auto service contract industry's misleading advertising or duped into spending thousands of dollars for contracts with little or no value.
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02/04/2010
Recently, Toyota announced two safety recalls that cover some of its models. Both recall campaigns address conditions related to the accelerator pedal. The first recall, “Floor Mat Entrapment,” regards the potential for an unsecured or incompatible driver’s floor mat to interfere with the accelerator pedal and cause it to get stuck in the wide-open position.
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07/01/1996
Presented by the Federal Trade Commission, the National Association of Attorneys General and the American Automobile Association. The best way to avoid auto repair rip-offs is to be prepared. Knowing how your vehicle works and how to identify common car problems is a good beginning. It's also important to know how to select a good technician, the kinds of questions to ask, and your consumer rights.
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